Quick answers to common questions about ordering branded clothing, artwork, lead times, delivery and suitability for business use.
For more detail, visit our Workwear Embroidery or
Clothing Printing pages.
Ordering & Artwork
How do I get a quote for branded clothing?
You can request a tailored business quote via our
Request a Business Quote page.
Alternatively, you can upload your logo for a free test print or embroidery visual to help assess suitability before production.
What formats do you need for my logo or artwork?
For best results, we recommend vector artwork (PDF or EPS). For embroidery, we can also work from high-resolution PNG or JPEG files and will digitise your design prior to production.
Can I upload my logo and customise clothing online?
Yes — our online shop allows you to choose a garment, upload your logo, position it and preview your design. Pricing updates automatically based on garment choice and branding positions.
Lead Times & Turnaround
What are your standard lead times?
Standard production is typically completed within up to 10 working days from artwork approval. Express options are available for certain orders — details are confirmed at quote stage.
Can you produce orders faster if required?
Yes. If you have a deadline, please let us know when requesting a quote and we’ll advise whether an express service is available.
Pricing, Minimums & Discounts
Is there a minimum order quantity?
Our minimum order is typically 4 items per run, which allows us to maintain production efficiency and consistent quality.
Do you offer bulk discounts?
Yes — bulk discounts are available for larger orders. Discount levels are applied automatically and confirmed during the quoting process.
Delivery & Shipping
How much does delivery cost?
UK delivery is charged at a flat rate using a next-day courier service. Orders over £500 (ex VAT) qualify for free delivery. Local delivery may also be available for Dorset-based businesses.
Once I place my order, do I need to do anything else?
No — once your order is submitted, we check artwork suitability and confirm any queries before production. We’ll keep you informed throughout the process.
Products & Suitability
Can all garments be printed or embroidered?
Most garments are suitable for branding, but some fabrics and styles are better suited to either printing or embroidery. If you’re unsure, we’re happy to advise on the most appropriate option.
Why can’t I select printing on some products?
Certain products are only suitable for embroidery due to fabric type or construction. Our design tool only displays branding methods that are appropriate for each product.
Can I print or embroider larger than the design area shown?
Yes — for larger placements or bespoke sizing, please contact us with your requirements and we’ll provide guidance and pricing.
Production & Quality
What happens after I upload my artwork?
We review all artwork for quality and suitability. For embroidery orders, your design is digitised and a visual proof is provided for approval before production begins.
Can you help me choose the right garment for my business?
Yes — with over 15 years’ experience, we’re happy to recommend suitable garments and branding methods based on your use, industry and budget.
Learn more about our services:
Workwear Embroidery ·
Clothing Printing ·
Request a Business Quote
